Strouts Place Medical Centre3 Strouts PlacePelter StreetLondon, E2 7QUTel: 020 7739 8859
We can now offer you routine appointments over the weekend at the local hub (To find out more please speak to our reception team)
If your problem is urgent during the surgery closing hours, please contact 111.In an emergency, dial 999
If you are experiencing a mental health crisis, you can call the Tower Hamlets 24 hour Crisis Line number on 0207 771 5807.
Callers will be able to speak to a mental health professional.
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from the pharmacist. This means you can collect your repeat medicines directly from the pharmacy without having to visit the surgery or make an appointment to see the doctor or practice nurse every time you need more medicine.
If you would like to be considered for repeat dispensing the first step is to talk to your doctor and ask them if you can use repeat dispensing.
This practice allows community health service clinical staff directly involved in your care to access parts of your medical record. Your consent will be asked before this can take place. If you do not wish this to happen, please let the practice know.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Patients that are on long-term medication can order repeat prescriptions by using the slip attached to their last prescription. Simply tick the items required and forward it to the surgery.
You can fax your request on 0207 739 6906 or email us on email@example.com for your repeat request. Please make sure you explicitly provide your details including the address, valid contact number and the medication names to proceed your request on time. Insufficient or incomplete information can lead to delays in your request.
Please note we do not take the repeat request over the phone due to patient's clinical safety.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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